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Technology ROI for beginners

Technology ROI for beginners

For many business owners, calculating the return on investment of a new technology purchase can be tricky. Some may not even see the value of calculating it, and therefore skip this step. This, however, can be a costly mistake to your business because if your technology isn’t saving you money, it’s costing you.

5 Benefits of self-service kiosks in hospitals

5 Benefits of self-service kiosks in hospitals

More patients are turning to a self-service approach when it comes to healthcare. Now this doesn’t mean they’ve taken to operating on themselves, but they are checking into hospitals without the help of medical administrators. Similar to portal technology, self-service kiosks can help streamline administrative tasks like hospital registration and payment.

Manage the security risks of virtualization

Manage the security risks of virtualization

Virtualization security is a topic that often goes undiscussed on the Internet, and you may even think it’s a non-issue because of this. However, like the rest of your technology, a virtualized infrastructure must be secured. To help keep yours protected, here are some of the security risks involved with virtualization and how you can go about mitigating them.

9 Underutilized VoIP features

9 Underutilized VoIP features

Voicemail, Do Not Disturb, and call recording are among the few reasons why companies choose VoIP services to solve their communication needs. However, there are features that can be overlooked by small businesses such as customizable hold music or in-call coaching, to name a few.

Is your computer infected with malware?

Is your computer infected with malware?

Has your computer been running slow lately? Are you getting a bunch of unwanted pop-ups? Then it’s possible your system’s security has been breached. Being able to identify whether or not your computer is infected with malware will allow you to quickly come up with antivirus solutions to protect your system.

Opera’s browser is adding a native ad blocker

Opera’s browser is adding a native ad blocker

You may have mixed feelings about ad blockers. On one hand, you may love that they create a smoother browsing experience. And on the other, you may cringe knowing that other Internet users are likely blocking ads your business is creating. So with the upcoming release of Opera’s native ad blocker, business owners are likely to have mixed feelings.

Windows 10 the way you like it

Windows 10 the way you like it

The new Windows 10 interface looks pretty good and quite intuitive but something is missing – your signature style. The cool thing about Windows 10 is that it gives you the ability to customize your device any way you like. So if you’re tired of seeing a blue color theme or if you’re the sort of person that absolutely hates that notification sound, there are a couple of ways to customize your desktop.

Help yourself: use these Office 365 features

Help yourself: use these Office 365 features

Need help getting some work done? Fortunately, Microsoft constantly releases new Office 365 features that can help you get an edge on the pile of work sitting on your computer. Among some of the new Office 365 features, you can Skype over a document with your coworkers, plot charts into excel with ease, and even sign for a document electronically with any device.

10 Ways Your Phone System Improves Your Customers’ Experience

Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times – no matter where you’re located.

If that’s your business model, is your phone system serving you like you serve your customers?

Use this checklist to evaluate if your phone system gives your customers the experience they now expect from their chosen providers.