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Selecting phone systems

Selecting phone systems

One common technological system that every business needs is the phone. While digital systems like email and chat are quickly becoming the main way many businesses communicate, there will always be a need for a phone system. If you are looking for a new system for your business, there are a number of factors you need to take into account before purchasing one.

Small business gamification

Small business gamification

For many businesses it is important that there is steady and productive interaction with clients and that they can capture important data from these interactions. While there are many ways to achieve both these objectives, there is one way that is gaining traction with many companies, especially those who want to capture better data: gamification.

Will your business get by on OWA?

Will your business get by on OWA?

For businesses looking to integrate Office 365, there are a number of plans available. Some offer full versions of Office 2013, while others include just Office Web Apps (OWA) – browser-based versions of Office. Because of the different plans available, it can be slightly confusing to figure out which one to go with.

GloStream: Evolving to meet demands

GloStream: Evolving to meet demands

Many health-care practices want to remain independent practitioners rather than merge with larger groups, but in order to do so, they need help managing their offices—specifically, addressing increasing regulation and decreasing revenue.

In response, gloStream, which brought you gloEMR, has evolved from an information technology and consulting firm to a performance-management business.

How to improve patient satisfaction

How to improve patient satisfaction

Medical Group Management Association (MGMA) 2014 annual conference attendees were fortunate to get some tips for improving patient satisfaction from Joan Hablutzel, senior industry analyst with the MGMA—because doing so is essential to the success of a medical practice in an increasingly competitive health-care marketplace.

Analytics drive fifteen-fold growth

Analytics drive fifteen-fold growth

A Westchester County, New York, practice has surged from 16 physicians in 1996 to 250 physicians today thanks to care transformation driven by analytics.

Westmed Medical Group, which operates five large ambulatory care sites staffed by both primary care and specialist physicians, currently has more than 250,000 patients and $285 million in annual revenue.

5 Ways to secure online activity

5 Ways to secure online activity

As businesses continue to implement more and more Internet-based systems, there is always the risk that systems could be breached and security compromised. If you conduct business online, there are a number of measures you can take to ensure that your activities and your company’s vital information are secure.

5 Signs hardware needs to be upgraded

5 Signs hardware needs to be upgraded

Computers, servers, mobile devices, and more, are constantly seeing hardware and component upgrades being released. From faster processors to new screens, it feels like there are new elements being released on a daily basis. This can make many business owners feel like they must upgrade.

When to upgrade BCP technology

When to upgrade BCP technology

Business continuity plans are an important part of any business, especially if owners and managers want to see a business through any disaster. In order to have an effective plan, it is important that businesses integrates technology that can support a plan.