Thank you for continuing to treat FVC like we are your most lucrative customer - which I know we cannot be. I have told you before; the way you run your company speaks very well of you Adam. Discovery IT will continue to be our VAR in network needs.
Mid-Western Farmers Coop.
Three words-RELIABLE, COMPETENT and USER-FRIENDLY-that's how I sum up the exceptional service delivered to us by Discovery I.T. From addressing everyday computer concerns to tackling a full spectrum of network needs, their level of technical expertise surpasses our firm's requirements. "Thanks" to a wonderful support team!
Jackson Jenkins Renstrom LLP (Beaumont Office)
I have had the pleasure of doing business with Discovery Information Technologies for several years now. They are enthusiastic about their work, prompt, and professional. I sincerely believe their combination of technical skills, consulting experience, and business sensibilities have served Discovery Information Technologies exceptionally well. It's refreshing to work with this team as they are well-spoken, energetic, confident, and personable, the type of people on whom your customers will rely.
Mary Jane Parsley
Weller, Green, Toups & Terrell LLP
I am writing this letter to praise the Discovery I.T. Technician that came to work on one of our campuses last week. He was very professional. His attitude, appearance, courtesy, and all around demeanor was very pleasing. It is good to see a company that still cares about what the customer thinks of their work, and looks professional doing it. I am glad to see that Discovery I.T. has people working for them that take pride in what they do. Thanks for all the hard work.
Technology Infrastructure Technician
Silsbee Independent School District
Also, I want to tell you how helpful Vance has been over the last few weeks. I usually don't place a lot of tickets for myself but we've been sending a lot with the Nederland remodel so I have had the pleasure to work with Vance. He is thorough, extremely helpful and has amazing follow up. You never feel like you are being a bother and he makes you feel that every call is important to him.
Just wanted to thank you for taking care of this so fast. I also want Nick to know that I appreciate the way he handled the installation. A big "BOOYAH" from a happy MCT employee!
MCT Credit Union
We have received quick responses to our problems. You stepped up when we were in the middle of a possible disaster and pulled us out of the fire. Your backup and disaster recovery Plan and service is excellent. The training video for our employees on using the Help Desk is very good. We wouldn't hesitate to recommend Prairie Winds PC's and Discovery IT to anyone.
Compared to our last IT guy EVERYTHING you do is great! I like that we can enter fix it tickets and rate our priority and you guys get it fixed in a timely manner even if it is low priority.
I feel confident that what you do is done correctly and won’t need to be fixed again down the road.
Very responsive and knowledgeable. Pleasant to work with. Quickly learned staff and residents names and was pleasant to them.
Hillcrest Nursing Home
We were using a computer company out of Kearney when we started our business 5 years ago and it was a total nightmare trying to keep things running. I heard about Greg thru a business associate and made a desparation call to see if he could help us out. He came out and in about an hour he had the problems solved so we could at least operate. It took another shot or two at it to get all the bugs out and get our system straightened out but it was well worth the time it took. Greg and his crew have been our go to guys on anything computer related. We have recently completed a total system upgrade in here and Greg handled it top to bottom. With the help of the guys at discovery it and our new software that Greg installed our system is a lot more efficient ans easier to work with. Would recommend Prairie Wind and Discovery for any job involving computer software and/or hardware.
Furnas County Freight
Understands what we need when we don't have the vocabulary to explain it well.
We have been working with Discovery IT since 2007, and have been very happy with their ongoing IT maintenance, and support of our network. They monitor our onsite and offsite backup 24*7 to make sure we are covered in any disaster that could happen. Discovery I.T. is a trusted partner and contributes to the overall success of our business.
Calvert Eaves Clarke & Stelly, L.L.P.
Being involved in a family owned and operated construction company, the importance of our IT and networking systems cannot be understated. Our daily communication with clients, architects, engineers and subcontractors through digital documentation defines the success of each of our projects. As a small company working with Discovery IT, we have gained many of the benefits of an in-house IT department without the burdensome overhead. Their service is prompt and professional and their knowledge of networks and server systems is exceptional. Above all, they are dependable and stay true to their word in delivering their services. I wouldn’t hesitate to recommend Discovery IT for any computer, networking, server, or backup needs you may have.
Thomas B. Neild, Jr.
H.B. Neild & Sons, Inc.
Discovery I.T.’s Managed Services Program has provided MCT Credit Union with improved processes by more timely and efficient handling of technology issues while minimizing downtime. We also experienced reduced staffing needs resulting in lower technology expenditures and more efficient use of the technology budget.
President/CEO, MCT Credit Union