“Black Dot” crashes iOS messaging app

An emoji encrypted with a series of hidden codes has been reported to disable and crash the messaging apps of Apple Macs, iPads, and iPhones. Read on to discover how you can address this problem before it does severe damage to your device. What is going on? A bug, known as “Black Dot,” is locking […]

What to tweak when setting up Windows 10

There are things that need to be done after unboxing a new laptop. After installing Microsoft’s Windows 10, you need to unlock its full potential by tweaking some important settings. The best thing to do is get help from a technician, but there are a few things you can do without assistance. #1 Check for […]

May Newsletter: How to boost your mobile hotspot

Do WP security updates cause problems?

It’s important for every business to install security patches in WordPress (WP), given the growing number of cyberthreats targeting businesses. Apart from defending your website from threats, patches guarantee that your business stays intact and your data remains in safe hands. But sometimes a security update can cause issues. Why does this happen, and can […]

AI-powered advances in customer support

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that […]

The cloud and virtualization, simplified

Cloud computing and virtualization are similar but not interchangeable. Both have their own benefits, so it’s worth learning how each technology works. With this knowledge, you can make the most out of your technology investment. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If one day […]

The lifespan of a business phone system

Today’s technology allows customers to engage with brands and companies across a broad range of platforms and mediums. But the telephone still remains an essential communication tool for businesses. It makes sense then to invest in a phone system that lasts, and our advice will help you find just that. Different phone systems Phones have […]

Microsoft unveils new features for Outlook

Microsoft outlined a list of new features it will deliver to its various Outlook apps, including bill-pay reminders, better calendaring across time zones, and a way to see who has RSVP’d for a meeting. Here are five that could potentially be the most important. #1 RSVP Outlook makes it fairly simple to invite people to […]

Back up files using Windows 10 tools

Ransomware attacks are in the headlines again, and thankfully, business owners are becoming more aware of the malicious software’s damaging effects. Companies realize that without safe and reliable data backup, important business information can fall into the wrong hands. This is why Windows offers easy-to-use tools like File History and OneDrive. File History Is Back […]

Protect your Facebook and Twitter from hackers

In the wake of Facebook’s worldwide privacy scandal, it’s time to revisit some social media best practices. Your information is incredibly valuable, and you can’t rely on social media platforms to keep it safe from hackers. Heed these tips to make sure your Facebook and Twitter accounts are well secured. Lockscreens exist for a reason […]