Why Do Credit Unions In Texas Need A Trustworthy Managed IT Services Partner?

IT Consulting for credit unions is not a simple contract service. It’s not the same thing as hiring someone to install your intercom system or fix a leaky pipe. Enlisting managed IT services for credit unions is engaging in a partnership.

In the credit union field, all we’re dealing with is data, information, and security. Your tech team are not just here to make sure that the servers are running and the website is working; they are the backbone of everything a credit union does in the modern age. So the question of trust is a big one. Hiring anyone for any job, you’re going to be looking at their references, you’re going to look at their previous work, and you’re going to make sure that you’re getting the best service you can find.

With managed IT services, the question is not only whether they can do the job for which they are enlisted, but whether this is a company that you want to be doing business within the long term because a credit union is only as good as its IT team.

A Necessary Advantage

Consultants can be an advantage in any number of ways. Marketing consultants can be critical for movie studios, software developers, book publishers, anyone whose business relies on attention. Human resource consultants can help to nip HR problems in the bud before they start grabbing a business the wrong kind of headlines. There is a spectrum of necessity when it comes to consulting. Some consultants might not be crucial to running a business, but they can help a company to seize a more significant market share or improve public relations. On the far end of the necessity spectrum is IT consulting. You can imagine running a credit union without a marketing consultant, but it is difficult to imagine running one without an IT consulting team.

Type “benefits of IT consulting” into Google and you’re going to come across the same points through several articles, lists and blog posts: Consulting frees up time, it shows you how best to apply your resources for maximum effect, you’ll reduce downtime, create a smoother experience for the customer, and of course, your competitors are already doing it, and you don’t want to fall behind. There is plentiful data to prove that consulting firms can make or break a business.

These are all excellent reasons, of course, but these lists tend to dodge the main reason you’re looking for a managed IT consulting firm: Because you need to.

And that’s why trust is so important.

When it comes to wants, it’s a buyer’s market. When it comes to needs, the seller is at an advantage. IT consulting is like car insurance. Whether you need it by writ of law or just because it’s a necessity for any organization that wants to stay competitive, the result is the same; it’s something that is not an option. You need it if you’re going to be in the game at all.

And like insurance, not every company is out to hose you. Some will proceed with the understanding that, yes, this is something that you need to buy, but you don’t need to buy it from them.

This is most likely going to be a long-term partnership. The chances are excellent that the people you enlist to handle your managed IT consulting today are still going to be working with you in ten, twenty, fifty years. What goes into a partnership like that cannot be comprehensively covered in a handful of bullet points, but we can give you a few pointers on what to look for and what questions to ask when talking to a potential IT consulting partner:

  • Who have they helped? Maybe a young upstart company does have the goods, but you have a lot of clients relying on you, and this isn’t the time to be taking risks. Look at their resume.
  • Who will you be primarily dealing with? If you’re going to be dealing with this company through an intermediary’s intermediary, well, that’s not much of a partnership.
  • Do they have experience with banks and credit unions? Finances and lending are a completely different technological landscape than department stores and software developers. You need someone who knows the terrain.

Finally, and most importantly: Do you trust them?

Look at the data, look at their resume, read over the contracts and fine print. This firm is not just providing a service; they are going to be your partners. So make an informed choice, but make a decision that feels right.